All returns must be made and approved by our customer service team. To initiate a return please send a email to customerservice@ambrosiacouture.com. Be sure to mention your order number and item you wish to return.  Returns must be initiated and mailed back  within 7 days of delivery of your parcel.

Eligible returned items can be refunded via the original payment method or via store credit.

Items must be returned in their original state with all tags in place. Garments that are returned with signs of wear, tags missing, or returned outside of our 7 days return window will not be accepted.

Swimwear/ leotards are not eligible for returns.

Returns on sale items are accepted, we do not process exchanges. You must return the item and buy the item/ size you wish to order. 

Please allow us 3-7 working days to process your return.

DAMAGES AND DEFECTS

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you received the wrong item so that we can evaluate the issue and make it right. There is a 7 day grace period for damage notifications.

Damaged and defective returns only apply to items with nonfunctional buttons, zippers or seams.

Items must be unworn and in new condition. Once we receive the item we will evaluate the item and send you a replacement.

Please send all inquiries to customerservice@ambrosiacouture.com