Frequently Asked Questions

Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track your order's status and estimated delivery date.

PLEASE NOTE: All orders placed on Friday will be processed the following Monday. Orders are not processed over weekends or holidays.

Once your order is processed, which usually takes 1-3 days, it'll take 3-5 business days to arrive. Delivery details will be provided in your confirmation email.

Unfortunately, once an order is placed we begin processing shipment, we cannot guarantee changes or cancellations. Please review your order carefully before completing the purchase. Contact our customer service for assistance as soon as possible at customerservice@ambrosiacouture.com

We accept major credit cards, debit cards, and other secure payment methods, such as PayPal & Shop Pay. Your financial information is always kept confidential and secure.

Unfortunately, we don't offer gift cards at this time. Please check back for an update on gift cards.

Unfortunately at this time we do not ship outside of the US. Check back with us for updates on international shipping.

We want you to be completely satisfied with your purchase. However, in the event you need to return or exchange an item you can do so within 7 days of delivery date. Check our full detailed return policy on our website for information on returns, exchanges, and refunds.

Once an order is placed, changes to the shipping address or other order details may not be possible. If your order has not been shipped, please reach out to our customer service team at customerservice@ambrosiacouture.com as soon as possible to resolve. Please double-check your information before completing your purchase.