A NOTE FROM THE HOUSE

Every Ambrosia Couture garment is prepared with intention before it begins its journey to you.

From careful inspection to thoughtful packaging, every order is handled with the same attention to detail with which it was designed.

The following information outlines our shipping process and delivery expectations.

ORDER PROCESSING

Orders are typically prepared and dispatched within two business days or less.

Standard delivery within the United States generally arrives within 3–5 business days, depending on your location.

Pre-order styles will ship according to the estimated timeline listed on each individual product page.

During collection launches, holidays, and other periods of increased demand, additional processing time may be required. Should this occur, we appreciate your patience as we prepare each order with care.

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

Please note that estimated delivery times do not include weekends or public holidays.

Orders placed after 2:00 PM on Fridays, or during holidays, will begin processing on the next business day.

While USPS may deliver on weekends, weekend delivery cannot be guaranteed.

SHIPPING RATES

We are pleased to offer:

• Complimentary Standard Shipping on all domestic orders over $150
• Standard Shipping — $9
• Express Shipping (1–2 Business Days) — $20

Shipping options and rates are displayed during checkout.

SIGNATURES & DELIVERY

Whenever possible, we recommend selecting a delivery option that requires a signature.

If you request that your carrier leave a package without obtaining a signature, responsibility for the parcel transfers upon delivery.

Packages may be signed for by another individual at the delivery address. Once delivery has been completed by the carrier, Ambrosia Couture cannot accept responsibility for parcels received by someone other than the intended recipient.

TRACKING YOUR ORDER

Tracking information will be provided in your shipping confirmation email and is also available within your account on the Ambrosia Couture website.

To help ensure a smooth delivery, please verify that your shipping address, email address, and telephone number are accurate before completing your purchase.

LOST OR MISSING PARCELS

If your tracking indicates that your order has been delivered but you are unable to locate it, we recommend first checking:

• Your mailbox or mailroom
• Around your property
• With neighbors
• With members of your household

If your parcel still cannot be located, please contact us within 7 days of your expected delivery date at:

customerservice@ambrosiacouture.com

Ambrosia Couture will open an investigation with the shipping carrier on your behalf.

Carrier investigations may require up to 28 days to conclude.

During this time, we kindly ask for your patience while the carrier completes its review.

If the carrier confirms that delivery was completed successfully, Ambrosia Couture is unfortunately unable to assume responsibility for parcels that have been lost or stolen following confirmed delivery.